Waipuna Hotel & Conference Centre has new owners, committed to excellence.

“We love having franchises as our guests,” says Shelley Trutsch, sales and marketing manager of the popular Waipuna Hotel & Conference Centre, based in Auckland’s Mt Wellington. “Waipuna has been a FANZ member since 2003 – over the years, we have hosted dozens of franchise networks’ training events and conferences, and they keep coming back! That’s fine by us – we’ve got the equation right – we go the extra mile for franchises!”

Now familiar to hundreds of franchisees, the Waipuna Hotel and Conference Centre is a facility with a difference. Shelley explains, “We offer 17 different venues on site which can host everything from small meeting groups up to events of 300 people. The Waipuna is incredibly convenient for guests using the motorways, Auckland airport, or travelling into the central city, and crucially we offer free parking. For so many franchisees that is a major bonus.”

Tony Burnette, general manager for major award-winning franchise, Exceed, agrees. “When you have 50 people turning up in their vans for a training session, free and convenient parking is essential. We’ve used the Waipuna for everything from regional meetings to national conferences, roadshows and supplier expos, and they make it completely easy and stress-free for us. Everything is convenient, inhouse, and the quality of food, accommodation and event organisation is outstanding.”

“The Waipuna is wholly New Zealand born and owned and none of the profits go overseas to a faceless multi-national,” says Shelley.

“We’ve concentrated upon local quality for local people. Last year we changed hands and became a Prime Hotel, under Primeproperty Group’s ownership. Their sole aim was to make improvements to what the Waipuna does. They’ve had a hard task because we were excellent in the first place!” she laughs. “Immediately after the change of ownership we won the 2024 2Degrees Auckland Business Award for Excellence in Customer Service Delivery – a real feather in our cap!”

Shelley joined the Waipuna in 2007 as a part-timer in the restaurant, and moved into sales several years later, becoming well known at franchise network events, and of course often hosting them. “We have a great facility with enormous advantages to the franchise and commercial sector – very close to central Auckland, with all facilities under one roof. Our strength is the personal touch - we know and understand that every franchise is different, and we pride ourselves on producing an event that is tailor-made to suit your needs.

“We are maintaining and enhancing the spirit and philosophy of our hospitality under the new ownership and our welcome will be just as warm in the future. All bases can be covered so call me, any time, for a quote.”

Advertisor Info

Waipuna Hotel & Conference Centre

www.waipunahotel.co.nz

Contact

Shelley Trutsch

027 499 2412

09 526 3008

sales@waipunahotel.co.nz