01.
EXECUTIVE CHAIRMAN’S STATEMENT
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02.
BOARD OF DIRECTORS 6
03.
EXECUTIVE COMMITTEE 8
04.
HUMAN RESOURCES 10 04.1 MITA Awards for Excellence 13
05.
THIRTY YEARS OF MITA 14
06.
MITA BRANDING 20 06.1 Our Logo 22 06.2 Digital Look 23 06.3 Messaging Framework 23 06.4 Launch 27 06.5 Campaign 27
07.
MITA STRATEGY 30
08.
HIGHLIGHTS FROM 2020 34 08.1 Technical Direction And Enterprise Architecture 35 08.2 The Heart Of MITA’s Security Operations Excellence 36 08.3 Cyber Security Malta 40 08.4 An Automation Journey 41 08.5 Transformation Of The National Electronic Identity Solution 44 08.6 Data Quality And Record Linkage 45 08.7 Workstation Management 46
09.
SUPPORT DURING COVID-19 48 09.1 Managing It Service Desk 49 09.2 Business Continuity And Support For Covid-19 Initiatives 50 09.3 Covid19 Test Tracking 52 09.4 Telemedicine 52 09.5 Covid Alert Malta 52
10.
ENVIRONMENTAL COMMITMENT 54 10.1 MITA’s Tangible Commitment Towards The Environment 55
11.
MITA CARES 56 11.1 MITA Shares Its Digital Heart with Dar tal-Providenza 57
12.
FINANCIAL STATEMENTS 60 Board Of Members’ Report 61 12.1 12.2 Projects & Programmes 62 12.3 Statement of Board Members’ Responsabilities 69 12.4 Independent Auditors’ Report 70 12.5 Statement of Profit or Loss 73 12.6 Statement of Financial Position as At 31 December 74
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