Business Matters Magazine Issue 72

Page 59

MECHANICAL MATTERS

BY BEN HAMMOND AND TED RUSSELL, BLISS MOBILE MECHANICS

Once you have found the right mechanic for you

Need a MechaTnAic? LIFE JUST GO WHOLE LOT EASIER!

Once you have been given a price, it is very important you get a quote so that there can be no discrepancy when it comes time to pay, the most important thing for a customer is that they know exactly what they are getting and at what price. Make sure you find out what parts they use and find out what sort of manufacturer guarantee is attached to the parts supplied. A good mechanic should also call if there are any extra issues found and suggest to the customer solutions for a repair instead of taking the liberty of repairing at an extra cost without your consent. Don’t let mechanics tell you that something needs to be done straight away unless you trust them or they have a reason with proof that supports their theory.

Remember to share your experience with others whether it be good, bad or other After all the work has been done and you walk away feeling a sense of satisfaction, that you have been treated like a human and not an open wallet then I think you have found your mechanic. Remember to share your experience with others whether it be good, bad or other so that credit can be rewarded to the mechanic for their efforts and hopefully increase their customer base, if it’s bad then it’s a friendly reminder to the business that they need to change and improve to be the best they can and should be and also to assist in reconstructing an industry. Our next topic will be, ‘The misconception when it comes to New Car Warranty’.

NO DOWN TIME FOR YOUR BUSINESS FLEET! Overnight Servicing Available!

The Bliss Mechanics have over 30 years combined experience and understand that first impressions count. You will personally meet your mechanic, receive a reminder text and a follow up call. It couldn’t be easier!

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Book your Blissful Mechanica Experience TODAY! Log Book Service All Vehicle Servicing Minor Service or repairs Fleet Servicing - day or night Servicing the Sunshine Coast

ABOUT THE AUTHOR

Long story short, Bliss Mobile Mechanics Sunshine Coast was founded in 2014 by two friends. Ted has been working in the automotive industry for over 10 years, working on motorcycles to 20 tonne trucks and everything in between. Ben has over five years’ experience in the mobile service industry, working with electrical trades and within the automotive industry. Together, Ted and Ben want to change the standard of the automotive service industry.

Locally owned

07 5325 1120 or 0421 375 372

mechanic@blissmm.com www.blissmm.com

LIFE MATTERS 59


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Business Matters Magazine Issue 72 by Matters Magazine Sunshine Coast - Issuu