Bus Stop Safety Improvement Plan
Two surveys were developed for each of the four chosen bus stops, a multiple-choice survey, and a map survey. The multiple-choice survey served as a traditional public outreach survey, which aimed at gathering basic information from users of the bus stops and other members of the community. The map survey was an interactive map that allowed participants to add geo-located points to any location on the map and provide a comment on that location, as shown below. To promote the virtual walk and bicycle audits and online platform, the outreach team developed a flyer, website content and social media messages. Additionally, Omnitrans approved email and phone scripts Figure 3-3: Virtual Audit Interactive Map
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that were utilized by the outreach team to contact all TAC members as well as a list of 20 CBOs. The email was a call to action encouraging representatives to share the flyer with their customers. Attached to the email, the TAC and CBOs received a copy of the walk and bicycle audits flyer with follow-up calls and emails providing additional clarifying information and an opportunity for stakeholders to ask any follow-up questions.
