Bus Stop Safety Improvement Plan
4.5 Best Practices Research Best practices research was conducted in the earlier stage of the planning process. The research included reviewing transit research as well as studies from other similar-size transit agencies from around the region and across the country that have recommendations to successfully improve bus stop safety. A list of studies reviewed to find the latest best practices for bus stop safety are shown at the end of this chapter. The primary goal of a transit agency is to provide passengers with transportation to their destination in a safe, convenient, efficient, and reliable manner.11 The physical safety of passengers is vital to the success of any transit system to not only retain existing ridership but also encourage new riders.11 Ultimately, it is important that bus stops are easily identifiable, safe, accessible, and a comfortable place to wait for the bus.12 This section starts with discussing personal safety at bus stops then traffic safety as it affects bus stop safety.
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4.5.1 Safety at Bus Stops Transit agencies and local jurisdictions can play an important role in making conditions safe for people traveling to and from transit stops. Transit agencies help by ensuring their vehicles are operated safely near pedestrians and that their stops and stations provide safe pedestrian access.12 This section will cover the following topics as relates to pedestrians and bus stops:
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Number of safety concerns reported by passengers Land Use and Personal Safety Lighting for Personal Safety Visibility for Personal Safety Community Outreach Bus Stop Facility Modifications for Personal Safety Placemaking and Space Activation