International Journal for Research in Applied Science & Engineering Technology (IJRASET)

ISSN: 2321-9653; IC Value: 45.98; SJ Impact Factor: 7.538

Volume 11 Issue II Feb 2023- Available at www.ijraset.com

[10] Online Grievance Management System at institute level.

Sahithya Vallabaneni.

Mohan, P. Poorna Chandra, E. Vijay, M. Logesh

HTML, CSS, PHP, MySQL, XAMPP student’s grievance details of who study in an educational institution.

It will reduce the time and effort of registering the complaint manually by lodging a complaint online.

The students do not have a channel for tracking complaints

[11] Smart complaint management system Devika Radhakrishnan, Nisarg Gandhewar, Ruchita Narnaware, Prayas Parade, Arpan Tiwari, and Pooja vijaywargi

[12] Online complaint management system Osman Nasr, Enayat Alkhider.

JavaScript, MongoDB, NoSQL.

The system is useful for people to file a complaint with the help of a mobile application which will save the time.

The system doesn’t have much accuracy and is not user friendly.

HTML, CSS, PHP, MySQL, XAMPP

IV. METHODOLY

It Identify and target problem areas, monitors complaints handle performance

The users can post their problems but cannot get the details of the problems and some other services.