Greencarrier Group Sustainability Report - 2020

Page 44

Our work to ensure sustainable business

A customer’s point of view: Norgips is the largest plasterboard producer in Norway and owned by Knauf. One of our top long-term strategic goals is to produce plasterboard the most sustainable way. We therefore are looking at all aspects of this from raw material, transport, production and finally how our product is used by our customers. Greencarrier Freight Services approached us with a solution for transporting our raw material from Europe to Drammen, Norway. This solution enable us to reduce our CO2 emission and number of trucks on the roads. With Greencarrier Freight Services warehouse solution we now have access to our raw material just-in-time. Jan Sæterdal Sourcing Specialist Norgips 44

Customer focus for me is to create good communication and listen to the customer. One´s behavior and service attitude matter a lot when creating a trust to build upon. Therese Bohlin Sales Greencarrier Liner Agency, Sweden

Good logistics is when you understand your customer and their business in the sense that you don’t think of their products as just boxes being moved from one place to another. But instead, you put yourself in your customer’s shoes to truly understand their needs and solve their problem. This is a relevant aspect of the freight forwarder’s role in an increasingly digitalised world. Carl Larsson LCL Specialist Greencarrier Freight Services, Sweden


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