Building Idaho Spring 2022

Page 47

WHY DIGITAL TRANSFORMATIONS FAIL:

Top Construction Industry Mistakes

C

By Shelley L. Earsley onstruction companies continue to adopt more advanced digital capabilities to stay competitive in today’s

successful,

consider

these

common

the support, energy, and drive of all key

failure points for construction companies

leaders. This will help ensure a culture

on the same journey:

shift. It also means the initiative will get

1. MISUNDERSTANDING WHAT DIGITAL

market, and this has accelerated the use of

TRANSFORMATION IS.

technologies such as artificial intelligence

You might assume that implementing

(AI) and real-time data analytics. The

potential

benefits

of

a technology or making a digital these

change in operations is transformative,

technologies are great. Your data is a

but that doesn’t necessarily qualify as

strategic asset, and good intelligence

digital transformation. A true digital

into that data can help your operations, your people out on the job site, and aid in better decision-making. But when you approach digital transformation with a narrow scope, patching you operations with technology to quickly meet demand, a lot can go wrong. In truth, most construction companies need to digitally transform if they

transformation is holistic and accounts for total business impact. It transforms the original business model, involving a culture change and training. You can’t be hesitant about overhauling your business

the support and attention it requires when decisions and course corrections are called for. And leadership can be champions for changes with customers, vendors, and employees. 3. BEING UNWILLING TO INVEST WHAT IT TAKES TO GET IT RIGHT. A digital transformation will most certainly fail if you cut corners and go for the lowest price point versus investing in the right solutions, providers, and implementers. You get what you pay

model and operations to achieve success.

for. You must be willing to invest what

2. NOT HAVING LEADERSHIP IN THE

you want to make – and do it right. This

DRIVER’S SEAT.

includes hiring the right professionals

want to remain relevant. To ensure

For the entire company to adopt and

your transformation is meaningful and

execute change, the initiative must have

it actually takes to make the changes

who will ensure success, as opposed to trying it on your own. SPRING/SUMMER 2022 • BUILDING IDAHO 47


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