1 minute read
Good Feedback
by cis-security
My name is Sarah and I was in the HSC on Monday for a disability appointment with my son. Whilst sitting down and waiting to be seen, one of your staff members Suki was so helpful and kind to everyone that approached her.
I was watching her and could not believe that a security officer could be so welcoming, kind and sweet. Then when I was called for my appointment she saw that I was taking my time walking as I was using crutches and she rushed over to me to ask if I would like a wheelchair to make it easier for me, I said yes. She then got the wheelchair for me and very gently helped me into the chair, she even lifted my legs onto the foot pads for me and then wheeled me into the room for my appointment.
When I came out of my appointment I was walking out and thanked her and she offered to wheel me out to my car which again I think is her going above and beyond her duty to help people.
I really felt the need to send this email as in this day and age we don’t see such acts of kindness like that. She doesn’t know that I’m sending this email so hopefully when she finds out she will know her act of kindness did not go unnoticed. She’s an absolute asset to the Hackney service centre.
I wish her all the best. She’s an absolute star.
Regards
Sarah Hughes
