EPB BUSINESS SPOTLIGHT
Get Peace Of Mind With Total Insurance Solutions
BY JENN WEBSTER
W
hen Jim and Nicole Gaines started Total Insurance Solutions in 1999, they were creating a business specially tailored for Chattanooga. A minority-owned firm located on North Moore Rd., Total Insurance Solutions offers a robust mix of products including life, health, property and casualty insurance. Serving small and mid-sized businesses as well as individual consumers and families, Total Insurance Solutions is the neighbor and partner Chattanoogans need to secure peace of mind. Made from Scratch Total Insurance Solutions began by building their client pool from scratch, 24 •
CHATTANOOGAPULSE.COM
says Nicole, who is co-owner/insurance agent with Total Insurance Solutions. This means that, unlike many businesses, they didn’t buy out an existing insurance firm. In fact, their client base swelled from five to 300, almost all referrals. If you look at agencies that dot the storefronts of Chattanooga, you’ll see
