1 minute read
CUSTOMER SPOTLIGHT PROTECTING YOUR ASSETS
Essex Bulk Services started with our tachograph analysis software over 10 years ago, when at the time they were managing 20 trucks … fast forward to today, and the family-run business, specialists in transporting bulk materials regionally and across the UK, operates 120 trucks and 140 trailers, maintain and repair their vehicles in their onsite workshop, which is also offered commercially and now operate their very own Driver CPC training academy.
To mark this decade, Subir Gupta, who has been managing the account since the beginning, spoke to Craig Childs, the company’s Director and Transport Manager, about more recent software developments, including Asset Maintenance and becoming one of the first operators to recently take on the new Asset Finance module.
First, what made you decide to change from arguably one of the biggest fleet maintenance software providers to Asset Maintenance?
Aquarius has been our preferred supplier for tachograph analysis software for 10 years now, and since then we’ve successfully embedded many of your driver compliance tools including Time & Attendance and eSIGN into our systems. We then looked at your fleet compliance tools with the idea of having everything related to our driver and vehicle data integrated in one system and all the reporting functions on one App for the drivers, and so added Driver Defect.
As you’ve said, we already had in place a sophisticated digital system for vehicle maintenance as we run a busy workshop for our own 260 assets and external customers, but when we took on the daily walkaround checks, we liked the idea of the cross-integration of Asset Maintenance with the Driver Defect App, so you persuaded us to give it a trial!
What did you think at this trial stage?
Aside from all the operational, cost and compliance benefits that you inherently derive from integrating driver defects with a live vehicle maintenance system, what stood out for us was the flexibility of Asset Maintenance as compared to our current provider at the time. We liked the fact that we would have control of the system, and would be able to make the everyday changes we need in the workshop without incurring several hundreds of pounds in development costs each time a part number needs to be updated for example. This was one of the main business reasons for us taking on Asset Maintenance and we’ve never looked back.
what stood out for us was the flexibility of Asset Maintenance
